Terms & Conditions

PRODUCTS

All products are handmade in London, UK.

REO is sustainability driven so if you'd like any alterations or repairs post-purchase please get in touch and we'll do our best to oblige (please note we don't cover return costs).

ORDERING

Only payment made in pounds sterling will be accepted.

Please note the sizing and/or measurements of pieces before ordering.

SHIPPING & DELIVERY

Shipping rates are calculated at checkout. Standard UK delivery (Royal Mail 2nd class) costs £2.99. Please allow 3-5 business days.

Shipping cost to Europe (Royal Mail standard international) costs £10.99. Please allow 4-11 days. Shipping cost to Europe (Royal Mail standard international) costs £10.99. Please allow 4-11 days. 

Make sure to give the correct delivery address to enable us to deliver your goods.

The full price of your goods must be received before we can dispatch it.

Deliveries to countries outside the UK are sent special delivery tracked.

REFUNDS

REO items are bespoke and made to order so we do not offer refunds and a 14 day cancellation policy does not apply.